Duck & Dry Rewards: Earn points,
choose
your reward

Duck & Dry Rewards is our free rewards programme. Every time you visit, you earn points on what you spend, and you can use those points on rewards: a hair treatment, a Duck & Dry hair product or a free blow dry. Good hair has its perks.

You don't need to do anything. If you already have a Duck & Dry account, you've automatically been given a Duck & Dry Rewards account and you'll start earning points from your next booking. New to Duck & Dry? Your Rewards account is set up as soon as you create a Duck & Dry account or make your first booking.

No. Joining is free and there is no monthly fee.

At our London salons: Mayfair, Knightsbridge (Harvey Nichols), Oxford Street (John Lewis), The Whiteley and Battersea Power Station, and Liverpool Street from 30 November 2026. Rewards currently apply only to services and products bought in salon, so they aren't available on our online shop or at Duck & Dry Doha.

You earn 2 points for every £1 you spend on services and 3 points for every £1 you spend on Duck & Dry products in salon. Points are added to your account once your visit has been paid for.

Rebook your next appointment before you leave the salon and you'll earn double points on that next visit. The extra points are added once the rebooked visit has been paid for.

Yes. You earn points when you buy a bundle.

Points are not earned on gift card purchases, cancellation or no-show charges, or on rewards themselves.

Yes. Ask our team within 30 days of your visit and we'll add the points for that visit.

300 points: Extra Care Hair Treatment, a head massage, deep conditioning or scalp detox worth up to £15.

500 points: Style At Home, a Duck & Dry hair product of your choice worth up to £25.

1,000 points: Free Blow Dry, a Classic Blow Dry worth £49.

Tell our team which reward you'd like when you book or when you arrive. We'll add it to your visit and it will show as £0 when you pay. Points are taken from your balance when the reward is booked.

Yes. You don't have to use your points at 300: you can spend them on an Extra Care Hair Treatment straight away, or keep earning and save up for Style At Home at 500 or a Free Blow Dry at 1,000. When you use a reward, its points come off your balance and you start building again from what's left. Rewards are subject to availability, like any appointment.

The Free Blow Dry covers a Classic Blow Dry. Supplements for hair length or texture, extensions, add-ons and upgrades are charged at the usual price.

Any Duck & Dry hair product with a price of up to £25. The reward can't be put towards a more expensive product.

If you cancel with at least 24 hours' notice, the points go back into your account. If you cancel with less notice, or don't attend, the points are deducted and the reward is used.

No. Rewards have no cash value and can't be exchanged, transferred or combined with other offers.

Ask our team at any visit, or sign in to your account to see your points balance.

Points are valid for 12 months from the date they are earned.

No. Points belong to your account and can't be transferred, combined with another person's points or sold.

If a service or product is refunded, the points earned on it are removed from your account.

The full Duck & Dry Rewards terms and conditions are on our terms and conditions page.